Privacy Policy

Effective Date: July 20, 2026
Last Updated: August 1, 2026

Always On AI LLC (“we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at alwaysonai.agency (including any redirect domains such as getalwaysonai.com), fill out forms on our site, or communicate with us through our digital automation services.

Please read this policy carefully. By accessing or using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect information that identifies, relates to, describes, or is capable of being associated with you (“Personal Information”).

A. Information You Provide Voluntarily

When you interact with our website—such as submitting an inquiry through our contact form, requesting a demo, or reaching out for customer support—we may collect:

Contact Information: Full name, email address, telephone number, and business/company name.
Inquiry Details: Any message body content, notes, or project information you submit through form text boxes.

B. Automatically Collected Data

When you visit our website, our servers and third-party tools may automatically log:

Device & Technical Data: Your IP address, browser type, operating system, and referral URLs.
Usage Data: Pages viewed, time spent on pages, click data, and interaction timestamps.

C. SMS / Mobile Data

If you provide a phone number to opt into SMS communications, missed call text-back features, or automated AI phone/text responses, we collect your phone number, opt-in consent records, and message history.

2. How We Use Your Information

We use the information we collect for business and operational purposes, including:

Responding to Inquiries: Processing and responding to messages sent via our website contact forms or AI agents.
Service Delivery: Providing digital marketing, reputation management, automated phone, and lead management services.
Communications: Sending confirmation emails, follow-ups, internal staff notifications, and operational updates.
Marketing & Promotions: Sending relevant offers, newsletter updates, or marketing messages (you may opt out at any time).
Website Optimization: Analyzing traffic patterns and user behavior to improve website performance, functionality, and security.

3. SMS & Mobile Communications Policy

Always On AI LLC provides mobile messaging services for transactional updates, customer support, and service inquiries. Below are the details regarding our SMS program practices:

SMS Opt-In Details: You opt into receiving SMS messages by explicitly submitting your mobile number through our website contact forms, agreeing to phone communication, or checking an optional opt-in box. Opt-in consent is never required as a condition of purchasing services.
Messaging Use Cases & Frequency: Messages include transactional alerts, meeting notifications, customer service follow-ups, and AI agent responses. Message frequency varies based on your interaction with us.
Message and Data Rates: Message and data rates may apply to any messages sent to you from us or to us from you.
Opt-Out Instructions: You may opt out of receiving SMS communications at any time. To stop receiving text messages, reply STOP to any message received. You will receive one final confirmation message acknowledging your opt-out request. Reply HELP for customer support.
Carrier Liability Disclaimer: Wireless carriers (including AT&T, T-Mobile, Verizon, and others) are not liable for delayed or undelivered messages.
NO SHARING OF MOBILE INFORMATION (CRITICAL STATEMENT):
No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with or sold to any third parties or affiliates.

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We only share non-mobile information under the following limited circumstances:

Service Providers: We share data with trusted third-party vendor platforms (such as CRM hosting, cloud infrastructure, and email delivery providers) that assist us in operating our website and delivering services. These partners are legally bound to protect your data.
Legal Requirements: We may disclose your information if required to do so by law, subpoena, court order, or governmental regulation.

5. Cookies and Tracking Technologies

Our website uses cookies, web beacons, and standard tracking scripts to analyze visitor traffic, improve navigation, and enhance user experience. You can adjust your browser settings at any time to decline or clear cookies.

6. Data Security Practices

We implement robust technical and organizational security measures—including SSL encryption and secure cloud-hosted CRM infrastructure—to protect your personal information against unauthorized access, loss, alteration, or disclosure.

7. User Rights & Data Requests

You have full control over your personal data. You have the right to:

Access, review, or request a copy of the personal information we hold about you.
Request corrections to any incomplete or inaccurate data.
Request the complete deletion of your personal information from our systems.
Unsubscribe or opt out from marketing emails, SMS messages, or general promotional updates at any time.

To exercise any of these rights, please contact us at [email protected].

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices, tracking tools, or content of external sites.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or carrier compliance updates. Continued use of our website after updates constitutes acceptance of the revised policy.