Privacy Policy

Effective Date: July 20, 2026
Last Updated: July 20, 2026

Always On AI LLC, doing business as AlwaysOn (“we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at alwaysonai.agency (including any redirect domains such as getalwaysonai.com), fill out forms on our site, or communicate with us through our digital automation services.

Please read this policy carefully. By accessing or using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect information that identifies, relates to, describes, or is capable of being associated with you (“Personal Information”).

A. Information You Provide Voluntarily

When you interact with our website—such as submitting an inquiry through our contact form, requesting a demo, or reaching out for customer support—we may collect:

Contact Information: Full name, email address, telephone number, and business/company name.
Inquiry Details: Any message body content, notes, or project information you submit through form text boxes.

B. Automatically Collected Data

When you visit our website, our servers and third-party tools may automatically log:

Device & Technical Data: Your IP address, browser type, operating system, and referral URLs.
Usage Data: Pages viewed, time spent on pages, click data, and interaction timestamps.

C. SMS / Mobile Data

If you provide a phone number to opt into SMS communications, missed call text-back features, or automated AI phone/text responses, we collect your phone number and message history.

2. How We Use Your Information

We use the information we collect for business and operational purposes, including:

Responding to Inquiries: Processing and responding to messages sent via our website contact forms or AI agents.
Service Delivery: Providing digital marketing, reputation management, automated phone, and lead management services.
Communications: Sending confirmation emails, follow-ups, internal staff notifications, and operational updates.
Marketing & Promotions: Sending relevant offers, newsletter updates, or marketing messages (you may opt out at any time).
Website Optimization: Analyzing traffic patterns and user behavior to improve website performance, functionality, and security.

3. SMS Communication & Mobile Information Disclosure

Consent: By providing your mobile number via our website, forms, or direct opt-in, you consent to receive transactional and promotional text messages from AlwaysOn. Message frequency may vary. Message and data rates may apply.
Opt-Out: You may opt out of receiving SMS messages at any time by replying STOP to any text message you receive from us. For assistance, reply HELP.
Data Sharing Prohibition: No mobile information or SMS consent data will be shared with, sold, or rented to third parties/affiliates for marketing or promotional purposes. All opt-in data and consent exclude text messaging originator opt-in data.

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We only share information under the following limited circumstances:

Service Providers: We share data with trusted third-party vendor platforms (such as CRM hosting, cloud infrastructure, and email delivery providers) that assist us in operating our website and delivering services. These partners are obligated to protect your data.
Legal Requirements: We may disclose your information if required to do so by law, subpoena, court order, or governmental regulation.

5. Cookies and Tracking Technologies

Our website uses cookies, web beacons, and tracking scripts to enhance user experience and gather usage analytics. You can adjust your browser settings to decline or clear cookies.

6. Data Security

We implement reasonable technical and organizational security measures—including SSL encryption and secure cloud-hosted CRM infrastructure—to protect your personal information against unauthorized access, loss, alteration, or disclosure.

7. Your Data Protection Rights

Depending on your jurisdiction, you may have the right to access, correct, or request deletion of your personal data, or opt out of promotional emails and SMS at any time.