Terms and Conditions

Effective Date: July 20, 2026
Last Updated: July 20, 2026

Welcome to Always On AI LLC, doing business as AlwaysOn ("Company," "we," "us," or "our"). These Terms and Conditions ("Terms") govern your access to and use of our website located at alwaysonai.agency (including any redirect domains such as getalwaysonai.com), along with any related services, digital automation solutions, AI phone systems, and reputation management tools provided by AlwaysOn (collectively, the "Services").

By accessing our website or using our Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must immediately discontinue use of our website and Services.

1. Use of Website and Services

By using our website, you represent and warrant that you are at least 18 years of age and possess the legal authority to enter into this agreement. You agree to use our website and Services only for lawful purposes and in accordance with these Terms.

You agree not to:

Use the website in any way that violates applicable local, state, federal, or international laws or regulations.
Attempt to interfere with, disrupt, or gain unauthorized access to our website, servers, CRM infrastructure, or databases.
Engage in automated scraping, data mining, or extraction of website content without prior written permission.
Submit false, misleading, or fraudulent information through our web forms or automated chat interfaces.

2. Intellectual Property Rights

All content, branding, logos, trademarks, text, graphics, workflow automation designs, and software code on this website are the exclusive property of Always On AI LLC or its licensors and are protected by applicable copyright, trademark, and intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and view the website for personal or internal business evaluation purposes. You may not reproduce, distribute, modify, create derivative works of, or publicly display any content from our website without our express written consent.

3. Automated Communications & Messaging Consent

By providing your phone number or email address via our website forms, live chat widgets, or phone systems, you explicitly consent to receive transactional, operational, and promotional communications from AlwaysOn.

A. SMS & Text Messaging

Consent: You consent to receive SMS notifications, missed call text-backs, and automated messaging regarding inquiries, scheduling, or agency updates. Message frequency varies. Message and data rates may apply.
Opt-Out: You may cancel the SMS service at any time by replying STOP to any text message. For assistance, reply HELP.
Privacy: Mobile subscriber information and SMS opt-in data will not be shared, rented, or sold to third parties for marketing purposes.

B. AI Phone & Assistant Interaction

You acknowledge that phone calls or messaging interactions initiated through our automation systems may utilize artificial intelligence (AI) agents and automated voice systems to assist with customer service, scheduling, and lead collection.

4. Agency Services and Client Agreements

Information provided on this website regarding our digital marketing, reputation management, review generation, and AI automation packages is for informational purposes. Formal engagement for ongoing agency services requires a separate client service agreement, statement of work (SOW), or subscription checkout outlining specific deliverables, fees, and billing cycles.

5. Disclaimer of Warranties

The website and its content are provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, either express or implied. Always On AI LLC makes no warranties or representations regarding the accuracy, completeness, reliability, or availability of the website or that the site will be uninterrupted or error-free.

6. Limitation of Liability

To the fullest extent permitted by law, Always On AI LLC, its officers, directors, employees, and agents shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or in connection with your use of, or inability to use, our website, services, or automated communications, even if advised of the possibility of such damages.

7. Third-Party Links and Integrations

Our website may contain links to third-party websites or services (including CRM hosting platforms and external tools) that are not owned or controlled by Always On AI LLC. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of South Carolina, without regard to its conflict of law provisions. Any legal action or proceeding arising out of these Terms shall be brought exclusively in the state or federal courts located in South Carolina.

9. Changes to These Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. Any changes will be effective immediately upon posting to the website. Your continued use of the website following the posting of changes constitutes acceptance of those updates.